Wednesday, March 4, 2009


Many private- and public sector organizations believe that the demand for faster, cheaper, and better service-delivery systems leads their organizations to develop new and more flexible ways of managing people. The following eight interrelated principles developed out of the changes world-class organizations had made and the lessons they had learned.

Principle 1. Value people as assets rather than as costs or expenses.
Principle 2. Emphasize mission, vision, and organizational culture.
Principle 3. Hold managers responsible for achieving results instead of imposing rigid, process-oriented rules and standards.
Principle 4. Choose an organizational structure appropriate to the organization rather than trying to make “one size fit all.”
Principle 5. Instead of isolating the personnel function organizationally, integrate human resource management into the mission of the organization.
Principle 6. Treat continuous learning as an investment in success rather than as a cost to be minimized.
Principle 7. Pursue an integrated rather than an ad hoc approach to information management.
Principle 8. Provide sustained leadership that recognizes change as a permanent condition, not a onetime event.



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