Tuesday, September 23, 2008

Managing Conflict with Peers. How Emotional Hot Buttons, Values , Power and Politics Affect Conflict


Values Differences Affect Conflict

Your values are critically important to your personal well-being. They are the beliefs that you find most meaningful and important. They guide your behavior and are an anchor during hardships or times of change. Conflicts, especially those that occur between peers, often involve differences in values.
For example, if you suggest to a colleague that the workgroup stay late at the office to make more progress on a particular assignment but your colleague wants to go to his daughter’s soccer game, that situation might cause a conflict. At that specific moment the sacrifice and camaraderie of peers pitching in above the call of duty to accomplish a goal may be very important to you, while your peer places more importance on a balance between work and family responsibilities. Depending on how closely held these values are and how deeply each person is committed to them, such differences can result in dramatic conflicts.

Values Differences
Advancement
Growth, seniority, and promotion resulting from work well done.
Aesthetics
Appreciation of the beauty of things, ideas, surroundings, personal space.
Affluence
High income, financial success, prosperity.
Autonomy
Ability to act independently, with few constraints. Selfsufficiency. Self-reliance. Ability to make most decisions and choices.
Authority
Position and power to control events and activities of others.
Balance
Giving proper weight to each area of a person’s life.
Challenge
Continually facing complex and demanding tasks and problems.
Change/variety
Absence of routine. Work responsibilities, daily activities, or settings that change frequently. Unpredictability.
Collaboration
Having close, cooperative working relations with group.
Community
Serving and supporting a purpose that supersedes personal desires. Making a difference.
Competition
Rivalry with winning as the goal.
Courage
Willingness to stand up for one’s beliefs.
Creativity
Discovering, developing, or designing new ideas, programs, or things using innovation and imagination.
Economic security
Steady and secure employment. Adequate financial reward. Low risk.
Family
Spending time with spouse, children, parents, and extended family.
Friendship
Developing close personal relationships with others.
Happiness
Finding satisfaction, joy, or pleasure.
Helping others
Helping other people attain their goals. Providing care and support.
Humor
The ability to laugh at oneself and life.
Integrity
Acting in accord with moral and ethical standards. Honesty, sincerity, and truth. Trustworthiness.
Knowledge
The pursuit of understanding, skill, and expertise. Continuous learning.
Love
Being involved in close, affectionate relationships. Intimacy.
Loyalty
Faithfulness, duty, dedication.
Order
Respectful of authority, rules, and regulations. A sense of stability, routine, and predictability.
Physical fitness
Staying in shape through exercise and physical activity.
Reflection
Taking time out to think about the past, present, and future.
Responsibility
Dependability, reliability, accountability for results.
Self-respect
Pride, self-esteem, sense of personal identity.
Spirituality
Strong spiritual/religious beliefs. Moral fulfillment.
Wisdom
Sound judgment based on knowledge, experience, and understanding.


For more Information:
* Conflict Management, Facilitation Skills, Relationship Management *




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